Technology and the emerging trends in organisational learning


Organisations have, over a period of time, realised that “behavioural change” cannot happen as a result of an isolated learning incident, otherwise known as a “training programme”. Today, learning is seen more as a process rather than an event.

Organisations are trading full-day training programmes for learning on demand in the form of small nuggets that are available to employees for just-in time learning. Problem-based learning, experiential and action learning have evolved to new levels. Add to this the right mix of mentoring and “field coaching” programmes along with an opportunity to reach out to your co-workers via a network – you have a new, highly engaged learning environment.

At the centre of these changes in learning methodologies is surely the rapid leap in technology that we have witnessed and continue to witness. Technology plays a critical role in delivering structured learning on demand as well as collaborative user-generated knowledge-building content. For example, technology apps can be used in learning to create a secure video community that allows people to record videos and make them available for others to access at their time and pace. Peers find it easier to collaborate in skill building by posting, annotating and commenting on videos.

New learning system analytics permit training managers to easily view and generate reports on learning statistics and more quickly assess which programs are most effective.

Collaborative knowledge-sharing and cloud-based systems are critical to leverage learners’ comfort with social networking, collaboration and communication.

In the past few months, several research organisations released new studies on trends in organisational learning and a number of common trends seem to be emerging for 2013 and 2014. These include:

M-Learning: Learning via mobiles, be they smart phones or tablets, are the emerging mainstay for functional training. This is of value to employees on the move, busy executives, telecommuters and pretty much everyone in the spectrum. There is a great buzz around learning apps available for the iPad and Android devices. The power of M-Learning has been heightened by easy access to mobile 3G services, making available video learning and interactive quizzes on the go.

Social learning: This may finally be the year when social learning finally starts to gain some real headway in many organisations. It will need some high-profile case studies to show how some big organisations have made it work and the benefits flowing from it and acceptance of this method of learning will grow.

Personalised learning: Employees are interested in timely learning that can help solve their most urgent problems. This needs learning to be easy to find, and consumable wherever the learner is and whenever they need it.

Learning integration with work: In 2013, companies will put greater emphasis on learning in the workplace instead of sending folks to class or online training. Leading learning and development (L&D) operations are finding that, by integrating learning and work, they are able to make a significant contribution to the performance of every individual. This is the ultimate implementation of “just-in-time” learning – and means the L&D operation becomes far more facilitation, as opposed to training (or delivering). It means L&D must better equip managers to know how to expertly provide challenging developmental work tasks and to take their coaching skills up a notch. This approach also implies there is a delivery point for every employee – i.e. a PC, tablet or mobile phone – and the platform to be able to deliver it.


About thomasdinnocenzi

Thomas D’Innocenzi is a highly accomplished, results-focused international consultant with extensive experience in global sourcing and business development worldwide to meet evolving business needs. Tom has proven ability in implementing and managing profitable global marketing and sourcing operations. He has extensive experience in international business development to accommodate rapid growth. Skilled in building top-performing teams, bench-marking performance, and developing organizations to improve efficiency, productivity, and profitability. Experienced transition leader and change agent. Tom founded Nova Advisors with the mission of providing expert Global Business Development consulting services for companies seeking to expand their market share as an independent consultant. Tom has a network of experts and advisors throughout the Asia-Pacific region and North America. His expertise includes business development, global sourcing, manufacturing, commodities, logistics, QA/QC, FDA, regulatory compliance, sustainability, and supply chain optimization. Tom is experienced in the medical device, apparel, consumer goods and technology services verticals helping companies advance their global sourcing capabilities and develop new markets through a local and sustained approach. Located in SE Asia and the United States, Tom expands market reach to drive sales. His global sourcing strategy includes directly negotiating with commodity suppliers, supply chain networks and distributors for optimal terms based on his expertise and first-hand knowledge of the players. Contact Tom to use his consulting service to increase your global market and make global sourcing profitable for you in the Asia Pacific Region and the United States. USA Direct: +1.904.479.3600 SINGAPORE: +65.6818.6396 THAILAND: +662.207.9269
This entry was posted in Business and tagged , , , , . Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s